Effective Date: 19/01/25

Welcome to TicketNow! Your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your information when you visit and interact with our website.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you provide directly to us, including but not limited to:

• Name

• Email address

• Phone number

• Billing and shipping address

• Payment details (processed securely through third-party payment gateways)

1.2 Non-Personal Information

We may collect non-personal information automatically when you interact with our website, such as:

• IP address

• Browser type

• Device information

• Pages visited and time spent on the website

• Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

• Process and fulfill your ticket purchases.

• Communicate with you about your orders, events, and updates.

• Provide customer support and respond to inquiries.

• Send promotional emails and offers (if you opt-in).

• Improve our website, services, and user experience.

• Comply with legal obligations.

3. Sharing Your Information

We do not sell your personal information. However, we may share your information with:

• Service Providers: Third-party vendors that help us process payments, deliver tickets, and manage marketing campaigns.

• Event Organizers: For events you’ve purchased tickets to attend, as necessary.

• Legal Authorities: When required by law or to protect our rights and the safety of others.
  
  

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. These may include:

• Essential Cookies: Necessary for the website to function properly.

• Performance Cookies: Help us understand how visitors use the site.

• Marketing Cookies: Used to deliver relevant advertisements.

You can control cookies through your browser settings.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access, update, or delete your personal information.

• Opt out of receiving promotional communications.

• Restrict or object to certain data processing activities.

• Request a copy of your data in a portable format.

To exercise these rights, please contact us at info@ticketnow.ie.

6. Data Security

We implement appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is entirely secure.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review the privacy policies of those sites before sharing any information.

8. Children’s Privacy

TicketNow does not knowingly collect personal information from individuals under the age of 13. If we become aware that we have collected such information, we will delete it promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this page periodically.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

TicketNow
Email: info@ticketnow.ie
Phone: 085 253 5906

Thank you for trusting TicketNow with your ticketing needs!